“In these times when quality job performance is not the usual experience, we are pleased to express our gratitude for a job well-done by your employees.

The installers assigned to the Norwich water meter project are to be commended for their efficient, courteous attention in carrying out the project.

The work was accomplished smoothly with a minimum inconvenience to the residents and where there was any difficulty with a particular installation the men were most cooperative in working out the problem.”

Leonard H. Cook, Liason/Fire Chief
& The Prudential Committee (Arnold Dean, Cheryl A. Lindberg, Frederick Bigelow), Norwich Fire District , Norwich Vermont

“Mass Installation was, and is, the right choice to do your meter/amr installation if you value your relationship with your customers. They had great project managers, office staff and, most importantly, installers on the ground here in Wooster. Rarely did I have to get involved with a customer concern or question. Their staff was professional and friendly at every stem of customer contact: scheduling, installation, and any necessary follow-up…… Mass Installation went out of their way to ease the burden on our office by providing assistance in every way possible. They made my mission theirs.”

Keith P. Boyle, CPA,
Deputy Finance Director, City of Wooster, Ohio